DVA in home care and support services review

DVA in home care and support services review and update to process for accessing ADF service records

As part of measures outlined in the Australian Government’s 2021-22 Budget, the Department of Veterans’ Affairs is undertaking a series of consultation groups on DVA’s Veterans Home Care (VHC) and Community Nursing (CN) Programs and related arrangements.

DVA wants to hear from veterans, war widows/ers, and their families who have experienced DVA’s in home care and support services. This will help to make sure these programs best suit the needs of veterans in their families – now and in the future. If you have lived experience of the Veterans’ Home Care and/or Community Nursing Programs, you may wish to be part of this consultation process.

If you would like to take part, you will be asked to participate in an online discussion group, which will be held November 15 – November 26, 2021.

For more information or to express your interest, please contact the organisation running the discussion, Nous, by November 5, 2021, via:

To find out more about the reforms, please visit Australian Government Department of Health. Further details on how the veteran community can get involved in aged care reforms and help drive change in aged care can be found at the Ageing and Aged Care Engagement Hub.

Update to process for accessing ADF service records

The Department of Defence has announced a new electronic version of the form AE824 ‘Request for Records’ for ex-ADF members and Third parties to provide a more streamlined process for those seeking access to their records. To ensure the protection of the information of ex-ADF members, Proof of Identity (POI) requirements have also been updated. Click here to access the form or to find out more.

If you require assistance with the web form or require any technical assistance, please contact the Defence Service Centre on 1800 333 362 or +61 2 6455 1440 from outside of Australia.


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